Deleted user

okay, the program i use to make artwork has had something called a BEX error. I know nothing about it and the people on other forums fixed it but didnt explain how! could anyone please say if they havve experienced this problem and how they got it fixed or send me a link on how to fix it with my program? the program is called "Corel Painter Essentials 4". I've been using it for a long time and for it to just stop working like this aggrivates me (on top of the fact i recently blew the bass out of my favorite headphones ( ) so does anyone know what to do? i just thought id ask before having my cousin from Virginia have to come and fix it. thank you.